Frequently Asked Questions about Mobile Crèches

Below are some of the questions we get asked by parents when their children are attending a Tinies mobile crèche

Who can pick up my child?

The person who dropped off must be the person who collects. When arriving we require your child's registration form and details on where you are going to be. You will sign your child in and also sign them out.

For larger events we operate a security band system, whereby the parent wears a security band with a unique number on it. When collecting Tinies cut the band off and checks the security number against the details held on the child.

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We've grouped the questions into the following categories:

Safety Questions 

What information do you need to know about my child in advance?

All children must have a completed registration form so that we know as much as possible about your child to ensure we deliver the right care for your child and have consent to act on your behalf in an emergency situation.

How do I know my child(ren) will be in safe hands?

Tinies' staff are fully vetted, which means they all have:

  • Qualifications or Experience
  • Been Interviewed face-to-face
  • Been Reference Checked
  • A current DBS/PVG Check (police check)
  • Uniform provided where necessary
  • And, at least one will hold a First Aid certificate.

Are people who look after my child qualified and DBS/PVG checked?

Tinies only recruits people who have been through stringent screening. Read more about our crèches team.

How many staff will look after my child?

Tinies works to the ratios set by Ofsted who govern childcare. For babies under 2 years we have 1 carer to 3 babies, children 2-3 years we have 1 carer to 4 children and for children over 3 years we have 1 carer to 8 children.

What happens in the event of a fire?

We will evacuate all of the children in accordance with the venue's evacuation procedures. Parents may escort us to the evacuation point or meet us there. We will either re-enter the building or sign children out from the evacuation point if the building is deemed unsafe.

Do mobile crèches need to be registered with Ofsted?

Under current legislation the majority of childcare we provide is exempt from Ofsted registration. Where required we will apply for an exemption letter or proceed to full registration.Tinies Crèches' operations manual is written in line with Ofsted standards and we comply with these at all times, making registration purely a formality.

Do you carry out risk assessments for mobile crèches?

Tinies Crèches carries out a full risk assessment of the areas to be used for children at least 7 days in advance and agrees with the venue if changes need to be made. If a venue requires Ofsted registration, risk assessments and registration documentation is completed at least 12 weeks in advance.

What insurance does Tinies hold?

We have public and employers liability insurance and can provide you with a copy on request.

What space is required for a crèche?

We require a suitable room or space that is safe and secure to entertain children. Whilst we can turn most space into a children's wonderland, here are some considerations and requirements:

The event space needs to:

  • Have the ability to be made secure
  • Be available for sole use by Tinies Crèches
  • Have toilet facilities nearby (1 toilet & hand basin to every 10 children)
  • Be 3.7 sq metres of unencumbered space per child
  • Have all free standing, unsuitable equipment and furniture removed
  • Be available at least 1 hour before/after the event for set up/pack down.

Activities 

How do I know the activities will be fun for my child?

Tinies ensure that the programme delivery is varied and age specific to avoid boredom. Children can participate in group activities or can 'free play' with a number of toys and activities.

What sort of activities will you do on the day?

Our programme includes both structured and free play activities.

Are people who look after my child qualified and DBS/PVG checked?

Tinies only recruits people who have been through stringent screening. Read more about our crèches team.

How many staff will look after my child?

Tinies works to the ratios set by Ofsted who govern childcare. For babies under 2 years we have 1 carer to 3 babies, children 2-3 years we have 1 carer to 4 children and for children over 3 years we have 1 carer to 8 children.

What happens in the event of a fire?

We will evacuate all of the children in accordance with the venue's evacuation procedures. Parents may escort us to the evacuation point or meet us there. We will either re-enter the building or sign children out from the evacuation point if the building is deemed unsafe.

Medical Related Questions 

My child has allergies/special needs...

When will I be able to brief the team? Tinies terms and conditions state that we must be informed of any children with a special need at least 72 hours prior to the event so that we can speak to you in advance and ensure we are fully prepared for the day.

What happens if my child is injured...?

Can staff provide first aid? Yes, a first aider is on duty at all times. If your child is injured you will be informed about the incident and asked to sign an accident form.

My child carries an 'Epipen' at all times...

Are staff trained/prepared to use? No, our insurance will not allow us to administer evasive medication without prior training and consent from both the child's GP and parents. If your child does carry an Epipen please contact us in advance to discuss options.

Do you accompany the children to the toilet?

Yes, all children are escorted to the toilet and if facilities are shared we ensure that other adults are not using the facilities at the same time as us.

On the Day Questions 

Is there anything I need to bring? (or do I just drop off my child)

If your child is still in nappies then we ask that you bring plenty to last for the duration, along with baby milk already made up. Some crèches we operate include food and others don't, we will inform you beforehand if you need to provide food for your child.

Do I need to bring any money?

No, while your child is in our care they will not require any money.

If my child gets upset how will I know?

If we cannot settle your child within 20 minutes then we will come and get you to assist in settling your child. If they will not settle then you're welcome to stay or take the child with you.

What sort of insurance do you have in place?

We have public and employer liability insurance which will be displayed at the signing in desk.

Is there an area for my baby to sleep?

We have travel cots available for younger children and if the crèche is going on into the evening we make a dark area available or arrange for babysitters to take children back to their rooms where appropriate.

Can I stay with my child?

Yes of course, although we advise that you leave your child as they often settle quickly when parents are not present.

What next...?

Request a FREE mobile crèche quote

 

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The best thing since sliced bread. Great having a party where the children had more fun than the grownups!
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Tinies have amazed guests and our hotels in providing truly magical crèche experiences for children. By working with Tinies we are able to offer our clients a quality crèche service, including a mobile crèche service and babysitting with complete peace of mind.
Director of Events, Claridge's, Hotel Crèches